Plumbing Scam To Watch Out For

The Sneaky Bait-and-Switch Tactic

This scam typically begins with an offer that seems too good to be true, such as an incredibly low estimate for a plumbing job. Once the plumber arrives and begins the work, they "discover" additional problems that were not initially apparent. Suddenly, the cost of the job skyrockets, leaving the homeowner with a bill that far exceeds the original estimate.

• Get Multiple Estimates: Before committing to a plumbing job, get estimates from at least three different plumbers. This will give you a better idea of what the job should cost.
• Ask for a Detailed Quote: Make sure that the quote includes a breakdown of all potential costs, including labor, materials, and any additional fees.
• Ask for References: Look for reviews of the plumber's work and ask for references from previous clients. This can provide insight into the plumber's reliability and honesty.

The Upfront Payment Trap

Another common scam involves demanding full payment upfront before any work begins. Once the payment is made, the plumber may delay the job, perform subpar work, or disappear altogether, leaving the homeowner with unfinished or poorly done plumbing work and out of pocket.

• Never Pay in Full Upfront: A reputable plumber will not ask for full payment before starting the work. Instead, they may request a reasonable deposit and the balance upon completion.
• Use Secure Payment Methods: Avoid paying in cash, instead use a check or credit card to ensure there is a paper trail.
• Have a Contract: Make sure that you have a contract that details the scope of work, payment schedule, and timeline. This provides legal protection if things go wrong.

The Unlicensed Plumber Risk

Hiring an unlicensed plumber often leads to a host of problems, including substandard work, lack of insurance coverage, and no recourse if anything goes wrong. Unlicensed plumbers may offer lower rates, but the risks far outweigh any initial savings.

• Verify Licensing: Always verify that the plumber is licensed and insured. This information can usually be checked with your state or local licensing board.
• Check for Insurance: Ensure the plumber has liability insurance and workers' compensation coverage to defend yourself in case of accidents or damages.
• Ask for Proof: Don't just take the plumber's word for it; ask to see their license and insurance certificates.

The False Inspection Report

Some scammers pose as plumbing inspectors offering free home inspections. During the inspection, they "find" major issues and recommend immediate repairs. In reality, these issues may be exaggerated or entirely fabricated to scare homeowners into unnecessary and costly services.

• Verify Credentials: Verify the inspector's credentials and ensure they are affiliated with a legitimate company or government agency.
• Request a Written Report: Ask for a detailed written report of the inspection findings. This can be reviewed by a third-party plumber for verification.
• Be Cautious of High-Pressure Tactics: Scammers often use high-pressure tactics to convince you to act immediately. Take your time to verify the information and consider your options.

Do You Need a Sewer Line Cleaning or Plumbing Repair Service?

Plumbing scams can cause significant financial and emotional stress. At Express Plumbing & Rooter, we pride ourselves on our integrity and commitment to customer satisfaction. We offer transparent pricing, licensed and insured plumbers, and high-quality service you can trust. If you need reliable plumbing services, give us a call today and schedule your next trenchless sewer line replacement, inspection service, or sewer repair.